The 10-point reward mentioned in the square still hasn't appeared yet. I looked around but couldn't find where to claim it. Isn't this a situation many people have encountered before? Sometimes rewards are in the "My Rewards" section in the personal center, or you might need to go to the event page to claim them. It could also still be under review, and you'll need to wait a little while for it to show up. It's recommended to first check your account message notifications, as often a single notification can resolve the issue. If you've checked everything and still can't find it, it might really be a system delay or a bug. In that case, you can try contacting customer service to ask about the specific situation. Have you encountered similar issues? How did you resolve them?