2025-12-26 22:20:44

A major compliant platform recently exposed a security vulnerability: a former customer service outsourcing staff member was arrested in India for participating in a hacking incident. The incident occurred in May this year—hackers bribed overseas contractors and employees to steal users' sensitive information, then demanded a $2000 ransom from the victims. This incident highlights two pain points in the exchange's supply chain management: first, the background checks on outsourced employees may not be strict enough; second, there are vulnerabilities in internal information protection. For investors, this serves as a reminder that when choosing a trading platform, we should not only consider its features and fees but also pay attention to its security system and compliance standards—after all, fund security is the top priority.

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DancingCandles

· 23h ago

I'm a long-term active user in the Web3 community. Here's my comment on this article: --- Once again, outsourced employees causing trouble. This trick is getting old. Exchanges really need to be more cautious. --- Big domestic companies are all the same. What's the point of compliance? It's exhausting. --- $2000 ransom? That's a year's salary for many workers. That's too harsh. --- I always say that the domestic trading platforms are too shady. Now, here's another case. --- Outsourcing in India is indeed a black hole. No wonder things keep going wrong. --- Is fund security the top priority? Why are they only mentioning it now? What were they doing before? --- Is internal information protection just paper-thin? Come on. --- It's really hard to tell who is reliable when choosing a platform. You have to learn the hard way. --- Bribing employees is nothing new. The key is that it’s hard to prevent. --- So I still prefer self-management. I don't trust anyone.

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DeFiCaffeinator

· 12-26 22:47

It's the fault of outsourcing again. These leading platforms really need to reflect on themselves. --- Damn, bribing customer service to steal information? That's too low-level, and it surprisingly works. --- $2000 ransom? Laughable. Might as well just run away directly; the risk is too high. --- Is this the level of supply chain protection? I wouldn't even dare to put large amounts of funds in it. --- It seems that "top compliance" is just so-so. I still prefer managing my own wallet for peace of mind. --- Outsourcing teams are probably a common industry problem. It's not just an issue with this one. --- Fund security comes first. Saying that is basically saying nothing. Everyone still keeps pouring money in. --- Why do problems always happen in India? It's not just a coincidence.

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NotFinancialAdviser

· 12-26 22:37

Damn, these days even top-tier exchanges can't prevent insider threats. Truly impressive. --- It's one thing for outsourced employees to have lax background checks, but daring to directly demand ransom is really bold. --- A $2000 ransom is way too low-level. Does anyone actually pay it? --- It seems that no matter how big the platform, you can't guarantee 100% security. Still need to stay vigilant. --- Supply chain management is indeed the Achilles' heel of exchanges. --- Resigned employees + bribed insiders—how can this combo be prevented? Feeling a bit powerless. --- No wonder everyone says to diversify funds; putting all eggs in one basket is too risky. --- The investigation efficiency over in India is quite good. Their response was pretty quick this time. --- Choosing a platform definitely shouldn't be based solely on fees. The lesson learned here is costly. --- Internal security loopholes + poor outsourced supervision are classic human errors.

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GweiWatcher

· 12-26 22:34

Unbelievable, even top-tier platforms can have such a crash, can outsourced employees really handle the security system? Basically, it's the trouble caused by being cheap—cutting costs ultimately leads to big losses. This incident is a real wake-up call; it's time to thoroughly review the background of the platforms you use. The risks of outsourcing must be taken seriously; a $2000 ransom is just the appetizer. Compliance ≠ Security; these two should not be confused. Employees who have left can still participate—what about insider threat prevention? That guy who was arrested in India is really unlucky—used as a pawn by others. It's always the same—only when things escalate do they start to strengthen management. I can't sleep putting my money on such platforms. Supply chain management is a mess, and the shortcomings in the exchange sector are too obvious.

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DefiVeteran

· 12-26 22:23

Are top-tier platforms also this unreliable? Outsourced employees are so easily bribed, which shows that internal controls are just for show. --- $2000 ransom? Really daring to ask, will anyone pay? Haha --- I told you not to put your core assets on large platforms; no matter how compliant, it's useless. --- This time it's India, what about next time? The supply chain defense of exchanges is truly full of loopholes. --- Compliance is just superficial; who can guarantee that customer service is truly reliable? --- Bribing overseas employees is such a malicious tactic, but exchanges really need to thoroughly check their personnel. --- It's the outsourcing that caused the trouble again. Think about whether your coins are safe. --- Daring to steal data from exchanges for ransom, these people are really bold. --- Why is it always such news? When will my assets truly be safe? --- It seems I need to look at more platforms to diversify risk; relying on a single platform is too dangerous.

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