2025-06-23 21:28:22

I would like to know why my USDT is frozen???

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GoUp

· 2025-06-23 21:30

Dear user, hello. Please check if there are any open orders in your Spot page under the current orders section. If there are open orders, you can cancel them. It is recommended that you provide relevant screenshots and contact online customer service for verification. Ways to contact online customer service: App - Home - Top left corner icon - Click the top right corner 🎧 - Contact customer service - "Can't find the answer, click here" - Enter "manual" in the input field at the bottom - Select "transfer to manual" in the response message and choose the relevant issue; Web - Home page - Bottom right corner 🎧 - "Can't find the answer, click here" - Enter "manual" in the input field at the bottom - Select "transfer to manual" in the response message and choose the relevant issue.

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