315 Absurd Scene: "Multiple Brand Staff Used Their Bodies to Block Problem Vehicles from Entering," and More Ridiculous Is That a Mercedes EQC Owner Claims They Spent 500,000 Yuan to Buy a "Golf Cart"

(Source: Car Industry Sharp Commentary)

Buying this car for the brand reputation and good service, I didn’t expect it to be so frustrating after purchase.

At the 13th China (Zhejiang) Auto Rights Protection Conference, car owner Ms. Ye expressed her helplessness about her Mercedes-Benz EQC. The new car experienced frequent faults shortly after purchase, with dozens of repairs over four years, but the problems kept recurring and were never fully resolved. “Fixed it, broke again, fixed it again—this experience is really terrible.”

Under pressure from 3.15, perhaps this owner’s complaint is just an isolated case, and negotiations might resolve it.

But more seriously, at the 3.15 Hangzhou problematic car exhibition, Mercedes EQC owners collectively complained that after a recall and upgrade in early November 2025, their vehicles experienced severe power drain.

According to owners, the official range is 440 km. Before the upgrade, they could usually drive over 400 km, but after the upgrade, it’s only about 200-300 km.

This range for a luxury car is unacceptable to owners.

One owner joked that they bought the car for the Mercedes brand, but ended up spending 400, 500 thousand yuan on a BBA, and the range is even worse than “Old Man’s Car.”

Seeing this, some netizens mischievously asked, what kind of people are buying the EQC?

If you say people buy Mercedes gasoline cars for sentimentality or face, what exactly are they hoping for with the EQC…?

This year’s 3.15 problematic car exhibition isn’t just about the Mercedes EQC.

In the new energy vehicle sector, trending topics include Tesla’s new car abnormal noises and post-sale evasion, Jiyue brake failure, Aeva electronic rearview mirror black screen, multiple BYD models reporting fault codes, and air conditioning odors; for traditional fuel vehicles, issues like Audi A4L transmission noise, Land Rover water leakage protests lasting over a year with no resolution, FAW Toyota 4S shop repairing accident cars with disassembled parts and threatening owners not to sue or repair; even Changan Shenlan SL03 rear wheel misalignment, Chery transmission noise, and reversing camera failures have been complained about by owners who say repairs three times have failed.

But at this exhibition, the scene at the entrance where various automakers and dealers directly staged a “car blockade battle” was truly shocking.

Staff worked overnight, physically blocking cars, even shouting “as long as you don’t enter, the problem is solved,” a typical last-minute patch-up approach.

Some owners, helpless, could only be “stopped” at the entrance—an absurd situation.

Even more extreme, there were dangerous operations on site: some people lying on the engine hood to draft temporary agreements promising “problem solved in 10 minutes,” and BYD staff directly tearing off owners’ fault explanation notices, trying to cover up issues.

Some viewers found the scene funny, others wanted to cry, and some couldn’t help but laugh and cry at the same time.

In short, the absurd “patch-up” behavior of car companies at the crisis point is not a long-term solution. Only by maintaining consistent quality can there be no fear of 3.15.

Otherwise, if you can dodge today’s 3.15, can you dodge the next?

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