【HSBC】HSBC cancels work-from-home arrangements for Hong Kong customer-facing staff

SocialAnxietyStaker · 2026-03-10T03:17:01+00:00

HSBC Holdings will require Hong Kong-facing staff to work in the office, ending remote work during the pandemic. Starting April 1, Managing Directors will need to be in the office four days a week, while other employees will be in at least three days. This change aims to promote good practices and employee experience, and has been accepted by many employees.

SocialAnxietyStaker

2026-03-10 03:17:01

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HSBC Holdings (00005)
Stated that Hong Kong-facing employees, including traders and sales staff, must either meet with clients or work in the office at least five days a week, ending the work-from-home era for frontline Hong Kong staff during the pandemic. Bloomberg reports that the new requirements are outlined in an internal memo, which also details the updated hybrid work arrangements, effective April 1.

The memo states that managing directors and senior staff with direct reports are required to work in the office at least four days a week, while all other Hong Kong employees must work in the office at least three days a week, with one of those days being Monday or Friday, depending on office space availability.

According to the memo, “HR managers, you play a crucial role in promoting good practices and experiences,” and “we hope you set an example with clear guidance to lead the change.”

The report indicates that a HSBC spokesperson confirmed the memo’s contents and stated that these practices have been accepted by many employees.

Last year, HSBC required all managing directors to work in the office at least four days a week to “set an example from the top.”

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